Jessup Service
Review Summary
- Positive: Quick response and repair for a broken supply line, completed within 2.5 hours of the call. Praised for exceptional service.
- Negative: Missed appointment with no communication, poor customer service, and lack of follow-up.
- Mixed: Some reviews highlight great customer service, while others describe terrible customer service.
Reviews
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(5 reviews)
Cathy Sykes
Service was exceptional!! We had a broken supply line to our toilet that flooded our bathroom. We had to turn the water off to the house. We called when they opened at 0800 and they got a plumber out and everything fixed by 1030. Amazing!! Won't call anyone else for plumbing work! Thanks Jessup!!
Ric Thomas
Called and made appointment for 8am 10/5/2018. No show from plumber or no call from company. Called in 2 different times after 8am and got answering service, no call back. Finally called back at 9am stating plumber was tied up with emergency. Ask for owner to call back after I waited for 1 hour with no contact and the only remorse I received was "I'm Sorry". Where is the "Customer Service" after waiting for over 1 hour for an appointment? Most people want a free meal after waiting 10 minutes at a restaurant. Sorry will not recommend.
Elyssia Bianca
Great Customer Service ! ⭐️
Heather Pease
Terrible Customer Service
Ashley Hand